Privacy Policy

Last Updated: June 16, 2026

At 28South, your privacy matters. We believe trust is an important part of every relationship, and that includes how we collect, use, and protect your information online.

This Privacy Policy explains what information we collect through 28south.com, how we use it, and the choices you have regarding your information.

Information We Collect

When you visit our website or contact 28South, we may collect information you voluntarily provide, including:

  • Your name
  • Email address
  • Phone number
  • Business information
  • Website URL
  • Project details or information submitted through our contact forms

We collect this information only when you choose to share it with us, such as submitting a form, requesting a quote, or communicating with us directly.

Information Collected Automatically

Like most websites, we may collect certain information automatically to better understand how visitors use our site and improve performance.

This information may include:

  • Browser type
  • Device information
  • Pages visited
  • Time spent on pages
  • Referring websites
  • General location data
  • Website performance and usage information

This data helps us understand what’s working, improve user experience, and maintain a better website.

Cookies & Tracking Technologies

28south.com may use cookies and similar tracking technologies to improve website functionality and analyze visitor behavior.

Cookies may help us:

  • Understand website traffic
  • Improve website performance
  • Analyze how visitors interact with our content
  • Provide a better browsing experience

You can disable cookies through your browser settings at any time.

Analytics Tools

We may use third-party analytics services, such as Google Analytics, to better understand website traffic and visitor behavior.

These tools may collect anonymous usage information, including:

  • How visitors find our website
  • Which pages are viewed
  • General interaction patterns

This information is used to improve our website, content, and services.

How We Use Your Information

Information collected through 28south.com may be used to:

  • Respond to inquiries and project requests
  • Provide quotes or information about services
  • Communicate with current and potential clients
  • Improve our website and services
  • Maintain website security and functionality
  • Manage ongoing client relationships

We do not sell your personal information.

Sharing Your Information

28South does not sell, rent, or trade your personal information.

We may share limited information with trusted third-party providers who help us operate our business, such as:

  • Website hosting providers
  • Email and communication platforms
  • Analytics providers
  • Project management tools
  • Payment processors (if applicable)

These providers only receive information necessary to perform their services.

Client Information & Website Access

As part of our website design, development, and support services, clients may provide access to websites, hosting accounts, eCommerce platforms, analytics tools, or other business systems.

Any access provided to 28South is used solely for completing requested work, providing support, maintaining websites, or improving client services.

We treat client information, credentials, and business details with care and confidentiality.

Data Security

We take reasonable steps to protect the information shared with us from unauthorized access, misuse, loss, or disclosure.

However, no website or online transmission is completely secure, and we cannot guarantee absolute protection of information transmitted online.

Third-Party Links

Our website may contain links to third-party websites, services, or client projects.

28South is not responsible for the privacy practices, security, or content of third-party websites.

We encourage visitors to review the privacy policies of any external websites they visit.

Data Retention

We retain information only as long as necessary to:

  • Respond to inquiries
  • Provide services
  • Maintain business records
  • Meet legal obligations

If you would like your information removed, you may contact us.

Your Privacy Choices

You may contact us at any time to:

  • Request access to information you have provided
  • Ask for corrections
  • Request deletion of your information
  • Opt out of future communications

Children’s Privacy

Our website and services are intended for businesses and individuals over the age of 13.

We do not knowingly collect personal information from children.

Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our website, services, or legal requirements.

Any updates will be posted on this page with an updated revision date.

Contact 28South

If you have questions about this Privacy Policy or how your information is handled, please contact us:

28South
Website: 28south.com
Email: support@28south.com