Need Shopify help?

Shopify powers millions of online stores, but even a great platform still needs the right setup, regular attention, and the occasional human who knows where to look when things get weird.

We’ll help you clean up the weird stuff, improve what matters, and keep your store operating properly.

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Things we can help with.

Shopify makes it easier to sell online, but that doesn’t mean everything is always simple. Themes need updates, apps can conflict, pages can slow down, and small issues can quietly get in the way of a better shopping experience.

Here are a few of the things we can help with.

Performance improvements

Help your store load faster and feel smoother.

Landing pages

Build focused pages for campaigns and promotions.

Optimization Audits

Clean up titles, descriptions, URLs, and structure.

Custom functionality

Add features when the standard setup is not enough.

Theme customizations

Adjust layouts, sections, styles, and features.

Theme updates

Keep your theme current and working properly.

Broken layouts

Fix pages that look wrong or behave badly.

App issues

Troubleshoot apps that conflict, break, or misbehave.

Mobile display problems

Fix issues on phones and tablets.

That weird thing you can’t quite explain

Show us what’s happening and we’ll help figure it out.

Get Shopify help →

We didn’t build it? That’s okay.

We work on Shopify stores built by other people, agencies, freelancers, former team members, and whoever set things up before disappearing into the ecommerce mist.

We’ll take a look, explain what we find, and help you decide what is worth fixing, improving, replacing, or leaving alone.

Need ongoing help?

Some stores need one specific fix. Others need steady support as products, promotions, apps, themes, and customer expectations keep changing.

We can help with occasional requests, ongoing improvements, technical updates, and managed support for the store you already have.

What can we help you untangle?

Send us the issue, screenshot, app name, theme problem, or extremely vague “something feels off” note.

Tell us what’s going on →

The proof is in the mushy pudding.

James has made my wildest website fantasies transform into realities. Where I lacked vision or direction, he was able to fill in the blanks and he held my hand every step of the way until we had created a beautiful masterpiece of internet revelry. He knows his craft intimately and can translate my basic simple-human-speak requests and bring them to fruition. Great ongoing support and attention to detail.

Thirteen Superior Mobile By 13 Tarpon Springs, FL

It was great. In particular, the continuous collaboration resulted in a sharp website that I’m excited about, as is everyone else I’ve shared it with – so mission accomplished. I’d recommend 28south to anyone in need of a professional website.

Paul Carney Paul Carney Music Columbus, OH

James has been an absolute miracle to work with. He has helped revolutionize my website with his creativity and innovative techniques. He is communicative and compassionate and uses common sense (which is not too common these days). He is just amazing. I have nothing but great things to say about him, and the website he built has helped me and my business reach goals I never thought possible. I owe him so much.

Kelly Wesolowski Sundrop Aesthetics Winter Garden, FL

Competent, efficient, and extremely professional is how I describe James and 28 South. Provided great service, insightful suggestions and a genuine pleasure to work with on our project.

Ed Curry Ed Curry, Realtor Sarasota, FL

James was terrific to work with on the redesign of my website (knowledgeable, responsive, strategic). The Nashville Home Guru website looks great and is way faster than it used to be. Thanks for the solid work.

P.S. Remember to ask James about his organic granola recipes! They are even better than his web design and SEO skills.

Patrick Higgins Nashvillehome.guru Nashville,TN

Awesome. I found “my website guy”. Very patient and took the time to understand what we wanted to do with the site. 180 degrees different from everyone else who wants to quickly put your info into a template and send an invoice. Thank you and looking forward to the next projects. Highest recommendation possible.

Troy Perkins Las Colinas Real Estate Associates Irving, TX

28South was absolutely amazing to work with! James and Brooke made our experience into the social media world an easy one! They were very helpful and were always willing to explain when we had questions.

James redesigned our website and did an incredible job. We loved that he had an eye for detail and helped enhance the Retreat brand. He was always willing to make any changes we had, while also addressing any problems we had as time went on.

It was a pleasure working with 28South.

Gina Beck Retreat Spa & Salon Evansville, GA

We couldn’t be happier with 28 South and their level of customer service. Not only did they create a website with the exact look and feel that we wanted, but they also keep it updated and running flawlessly. Whenever we request a change or addition they are on it! We highly recommend 28 South for your website needs.

Douglas Massinger, Esq. Wolter VanDyke Davis FL & VA

Working with James has been awesome. He’s accessible, communicative and has a great eye for detail & design and pumps out some pretty neat sh*t. He’s easy to work with and I’ve had nothing but a great experience with him. I consistently receive unsolicited positive remarks about my website that he designed for me! I recommend him to as many ppl as I can because I know he’ll deliver.

Adam Mundt Kingston Real Estate & Management Boston, MA

How about a little help?

Use the form below to tell us what’s going on. The more detail you can share, the better. We look forward to connecting and fixing whatever’s broken or needing attention.